Measure What Matters to Customers. Группа авторов
- Тип: Текст PDF
- Автор:
- Издательство: John Wiley & Sons Limited(2019)
- ISBN: 9780470056271
- Страниц: 210
- Язык: Английский
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Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do. If you want to increase your company's profits by working smarter, this is the book for you.
