Blind Spot. Nathan Shedroff и др.
- Тип: Текст
- Авторы:
- Издательство: Ingram(2020)
- ISBN: 9781933820569
- Страниц: 247
- Язык: Английский
1062.22 руб.
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Distracted by traditional metrics and mounting access to data, leaders are blinded to what it actually takes to create greater value for their businesses: meaningful, long-term relationships with their customers. In Blind Spot, you'll learn how exceptional organizations—from Disney to Instagram—innovate and sustain valuable, productive customer relationships. Blind Spot's lessons deliver a groundbreaking perspective shift and win-win approach for your customers, your business—and even your shareholders.
